Customer Service Reply To Email: info@HomeHealthSuperstore.com
Customer Service Phone: (on packing list)
- ENORMOUS Selection
- FAST Processing
- LOW Prices
- EZ Returns click on "Returns and Refunds" above
Returns are Easy!
Most items, may be returned for a full refund or exchange when received in our warehouse within 30 days, except medical hygiene & special orders,(ask).contact us for a Return Authorization (RMA)
After you get the RMA, Simply send with original packing list .
*All we ask, is you send us an email telling us it’s on the way, and, that it be in resalable condition and packaging.
Ps. A Word About Shipping Damage:
All our packages are inspected when shipped, the carrier is supposed to deliver the product without damaging it (not much to ask).
If your package is damaged, carrier policy is to save the packing materials and contact them (UPS at 1-800-PICKUPS or the US Postal Service USPS.com).
Of Course, also contact us and let us know that there is a problem, so that we may also follow up with the carrier and help you resolve quickly!
HomeHealthSuperstore.com® values the privacy of your personal data. We will never sell, rent, or make available your information.
What are your hours of operation?
Online orders can be placed 24 hours a day. All submitted emails and Faxes are transmitted to customer care. Phone calls returned 9-5 M-F.
Where is your company located?
We are a virtual, worldwide e-commerce Web Based company, and as such, operate anywhere there is Internet web access. Shipping and return locations vary by item and date, throughout the U.S. A computerized supply chain management system automatically optimizes these choices depending on the item, time and date, and type of transaction needed.
How do I place an order?
The quickest and preferred method is to use this secure website. Menus will help you through the order process and you will receive an immediate order confirmation via email. However, if you want to place a FAX order, you may do so Toll Free @ 1-866-482-6784. You may choose to have your order confirmation sent to any return fax, or by e-mail, or both.
Can I cancel an order?
As soon as an order is placed our entire system is designed to process and ship as soon as possible. However, we will make every attempt to stop an order you placed before it ships, but that is not always be possible. The fastest way to stop an order is by e-mail, which will alert customer service. Include your name and order number. If your order is successfully stopped, you will receive cancellation e-mail.
How do I return an item?
Returns may be accepted, within guidelines of time, health, safety and hygiene. Please see our return policy for complete details.
How can I contact you if I need help?
Our e-mail system is fastest, and all submitted emails are immediately transmitted to customer service. Responses will be sent to your e-mail as requested.